Die Zudecke Canadian Goose Down Duvets

Why Choose a Die Zudecke Canadian Goose Down Duvet?

Canadian goose down has been well regarded as one of the best goose down fills in the world. Its natural habitat in Northern Canada and Alaska is an extremely cold and harsh environment and the temperatures dip to well below freezing for most of the year, so if the down can keep the goose warm and snug I am sure it is good enough for us.

We only offer the very best down, which is the soft under plumage, that gives them the best insulation from the wind and rain. This is why Canada goose down has a super high fill power rating of 800, this is the true measurement of a quality good down. To achieve this fill power test certificate the down must be very large, the bigger the better, as this allows the clusters to trap warm air. This superior quality lightweight insulator is unique in the way that it creates thousands of tiny air pockets, the fully breathable clusters then allow moisture warm air to pass through which then evaporates to leave the user warm and dry throughout the year. To complete the luxurious feeling of quality and comfort, we use a 330 thread count cotton cambric case that is of the highest quality.

Expertly woven from the finest cotton with cassette stitching and internal baffle walls complete with twin feature piping. There has been no compromise on quality and environmental procedures, all down fillings conform to the following:

NOMITE ® This certification gives our customers peace of mind in promoting our products as safe for use by persons suffering from house dust allergies and ensures that our product cases and fillings meet the very high standards required on cleanliness, fabric weave density and strength.

This certification brings a whole new level of quality, traceability and compliance to our products and we hope that this advance assures our customers of our continued efforts to bring the best products to market.

OEKO-TEX® - If a textile article carries the STANDARD 100 label, you can be certain that every component of this article, i.e. every thread, button and other accessories, has been tested for harmful substances and that the article therefore is harmless in human ecological terms. The test is conducted by our independent OEKO-TEX® partner institutes on the basis of our extensive OEKO-TEX®.

In the test they take into account numerous regulated and non-regulated substances, which may be harmful to human health. In many cases the limit values for the STANDARD 100 go beyond national and international requirements. It is not easy for manufacturers and customers to keep an overview of the legal situation concerning harmful substances every day. Our experts from the OEKO-TEX® institutes do this for you.

 are trademarks of the registered Association of the European Bed Feather and Bedding Industries documenting that the filling material complies with the European standard EN 12935. Feather and down; hygiene and cleanliness. Companies using these brands have the down and feathers they process tested at a hygiene laboratory and document the origin and processing of the filling material.

DELIVERY

Please allow 3 business days for delivery, except for made to order items, they may take a little longer.

Shipping is available within Great Britain, Europe and most Worldwide destinations.

How much will postage and packaging cost?

We charge a flat rate of £4.95 for any purchase to be shipped within Mainland Great Britain.

All orders over £100.00 will be delivered free of charge to UK mainland addresses only.

HIGHLANDS AND ISLANDS WILL INCUR AN ADDITIONAL CHARGE.

For all other destinations including Ireland, Northern Ireland, Channel Islands, Europe and Worldwide areas, please contact our sales team for our special discounted rates before placing your order.

NOTE: if the item you have selected is Made to Order item, please check our Delivery and Returns section below.

• Coolmax Bedding: 10 Day Manufacturing Time
• Duvets: 10 Day Manufacturing Time
• Pillows: 10 Day Manufacturing Time
• Mattress Toppers: 10 Day Manufacturing Time

Delivery and Returns

PLEASE NOTE ALL *MADE TO MEASURE* AND *MADE TO ORDER* items cannot be cancelled once placed.

Made to order items cannot be returned unless they are faulty.

If you do cancel your order at any point we will only refund 50% of the value of your order.

Free Delivery is available for all orders and items in the United Kingdom Mainland over £100.00, orders under this value are a flat rate of £4.95.

We also deliver to most European and Worldwide destinations, different shipping rates are applicable for each country.

Please email us at sales@bedlinendirect.co.uk for a competitive courier quote.

Can I track my order?

To obtain the tracking number for your order, please contact our sales team at sales@bedlinendirect.co.uk

If there is a problem with my order who do I contact?

If there is a problem with your order, please contact our sales team at sales@bedlinendirect.co.uk

How long will it take for my order to arrive?

We use multiple destinations for our warehousing to reduce cost to our customers.

Our normal delivery times are between 3 and 5 days.

If this cannot be met we will contact you by email or telephone to inform you of any delay.

If your order has not arrived within the allotted time, please contact our sales team: sales@bedlinendirect.co.uk

Returns & Refunds

What if I change my mind?

We will accept returns for change of mind provided the return is from an address in Great Britain.

Within 14 days from the date of your receipt of the products and the products have not been used.

All products must be un-used and returned in their original packaging, fit for resale, (including the cardboard folded between the products and all retail packaging).

All returns MUST be notified by email to sales@bedlinendirect.co.uk before sending goods back to us.

All goods are to be returned at the buyer's expense.

WHAT IF A PRODUCT IS FAULTY OR INCORRECTLY DELIVERED?

Bedlinen Direct take extreme care in ensuring our goods are of the highest quality.

However, if for any reason you find that one of our products is faulty, or we have not delivered what you ordered, we would like to help you resolve the problem.

Returns will be accepted for products purchased online if they are faulty or the products delivered do not match your order.

You will need to provide proof of purchase (which may include the invoice, credit card statement or other payment statement) at the time of making the return.

If your item proves to be faulty or delivered incorrectly, we will refund the postage cost up to a maximum of £10.00 for returning the items to us.

WHAT IS THE PROCESS FOR RETURNS?

You can register your intention to return by email our sales team at sales@bedlinendirect.co.uk and we will guide you through the process.

Please do not send goods back without informing us first as we use multiple warehouse facilities.

You will need the correct address in order to ensure safe delivery of your returned item.

You will then receive a communication from us when the goods have been received.

All goods are to be returned at the buyer's expense.

Full refund or exchange will be given less any delivery charges all ready incurred subject to this criteria being met.

Please email us in the event that you are dissatisfied with the goods or service you have received.

Will we endeavour to rectify all issues within 24 hours to your total satisfaction (prior to any return of goods).

Bedlinen Direct will ensure all costs associated with returning faulty or incorrectly delivered goods, including delivery costs, is at no expense to you.

Returns of product:

All items should be returned in their original packaging.

This policy applies to products purchased from the website: www.bedlinendirect.co.uk.

All prices on our site are displayed in Pounds Sterling (GBP) and will be charged in Pounds Sterling.

WHAT ARE MY OPTIONS WHEN I RETURN AN ITEM BOUGHT FROM BEDLINEN DIRECT?

We provide two return options for faulty or incorrectly delivered products and where our change of mind policy applies.

These are:

1: Replacement

2: Full refund to your account (e.g. Credit/Debit card, PayPal etc.)

On occasion your requested replacement item may have sold out by the time your product is posted and received by us.

If your replacement is not available, a full refund will be processed.

How Long Will It Take To Get a Refund?

Once your goods have been received by Bedlinen Direct, please allow up to 10 working days for your credit to be processed back to your account.

You will receive an email confirming the receipt of your refund.

Who Gets The Refund If We Return a Gift?

The refund on a correctly returned item that was given as a gift will be credited to the original card or account used to purchase the gift.